Delivery Information

Delivery Information

At Downlights Online, we believe in keeping things as straight forward as possible and making receiving your delivery simple.

For this reason we have partnered with two delivery couriers. Royal Mail & DPD.

Any order above the value of £75 will automatically be shipped using DPD's next day delivery service. With DPD you will receive an email and also a text message allocating a one hour delivery time against your order. No one likes to wait in all day for a delivery!

Orders under the value of £75 will be shipped subject to your selection at our checkout page. You will be offered three services.

  • Standard Parcels - Delivery will take between 2-5 days.
  • Express Delivery - Delivery is within 1-2 days.
  • Guaranteed Next Day Delivery - This applies only to the next working day.

Please be aware, we don't work weekends and we don't work on bank holidays. Therefore if you order on Friday after 3pm, your goods will not be shipped until the next working day.

Our Delivery Rates are as follows:

Standard Delivery - £2.99

Express Delivery - £3.99

DPD - £4.99

Please be aware, we do not profit from delivery charges, if anything we heavily subsidise the true cost of picking, packing and delivering the goods to keep things as affordable as possible.